10th Annual Online Fraud Report

Posted by John B. Frank Wednesday, February 4, 2009

Online payment fraud trends, merchant practices and benchmarks

This year's study found that online merchants estimate they lose 1.4% of their revenue to fraud or $4 Billion in annual sales. Read about this and over 25 other fraud management benchmarks, trends and practices.

The 2009 edition of CyberSource's Online Fraud Report is based on an independent survey of hundreds of web merchants. This annual industry report is essential for finance, risk and eCommerce professionals.

Download your copy of the CyberSource Online Fraud Report 2009 Edition today!

Contents:

Detailed fraud metrics (fraud, chargebacks & order rejection)

Detection tools used/planned at each stage

Manual review rates, staff turnover and training time

Full process/metric maping

Budgets (overall and how allocated)

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