We are a non-profit organisation created by and committed to serving merchant organizations that process CNP transactions (Customer-Not-Present) i.e. e-commerce, mail and telephone orders).

Editor's Note:  Of course, another alternative to dealing with the inherent risks associated with CNP is to enable a CP environment.  HomeATM can enable ANY internet retailer to transform CNP-2-CP with our patented approach to reducing fraud and increasing a web retailer's bottom line.   For more information on how your organization can signficantly lower risk, interchange fees, and virtually eliminate chargebacks, email us at : CNP2CP@HomeATM.net. 

Back to the CNP Forum.  They are inviting representatives of acquirers, card schemes and payment service providers to participate with their respective merchants in their activities in order to encourage dialogue and best practices between all stakeholders in the CNP arena. CNP Payment Forum was formed by European merchants with support from Direct Respons Forum (DRF) USA

Purpose:
To provide an opportunity for CNP payment professionals to address and share the unique challenges facing CNP merchants that include:

1. Management and optimisation of multiple payments methods and channels across borders;
2. Maximisation of business opportunities through payment instruments;
3. Integrating payment processes with complex inter-company systems;
4. Compliance with requirements imposed by regulatory bodies;
5. Strategies for handling disputes and fraud;
6. Education, sharing of best practices and keeping up-to-date on current trends, new technologies and payments related initiatives;
7. Influencing payment organisations and regulators for the benefit of the CNP space.

Mission:
CNP Payment Forum serves CNP merchants by providing: networking opportunity, education, sharing of best practices and representation (or engagement) in promoting the interests of the industry in CNP processes.

What we do:
A yearly conference for all levels of Customer Not Present Merchants. Highlights include:

1. Beginners: Credit Card Processing 101, Chargebacks 101, Recurring 101
2. Advanced: Round Table discussions, Industry Updates, Faster Payment, SEPA PSD, AML, PCI DSS Compliance Sessions and Panels;
3. Shared merchant experiences from different industry sectors;
4. Opportunity to share information with peers regarding loss prevention and trends in processing and technology;
5. Engage in substantive dialogue with payment industry leaders and card company executives;
6. Speak directly with representatives from European Commissioner, Chase Paymentech, CyberSource, GlobalCollect, EMS Card, VISA, MasterCard, American Express, JCB, Maestro, PayPal, and many other companies.

By providing CNP merchants with a venue to exchange views, share best practices, discuss technologies and payment related products, it is expected that merchants will discover ways to work together to influence the direction of the operational supply chain and payments industry.Merchant participation is vital to the future success of this forum.  We encourage all interested parties to contact us - we need volunteers.  There are no costs associated and by serving on a committee, you can help shape the future of our industry.  To find out more please contact us.