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APACS Interactive Payments Guide

Posted by John B. Frank Friday, December 19, 2008

APACS has created an interactive guide to demonstrate the varied payment attitudes, preferences and behaviors that can be seen in the different regions of the UK.

For example, their research reveals:

  • Plastic cards: Adults in East Anglia are the most likely to hold plastic cards (97 per cent)
  • Checking card or bank statements for unfamiliar transactions: West Midlanders are the best at doing this, as 85 per cent admit to always checking their statements - the national average is 82 per cent
  • Phone or internet banking: Adults in the North West are most likely to use phone or internet banking (55 per cent), whilst adults in Yorkshire and the Humber and Scotland are least likely to (46 per cent)
  • Cash: Adults in the North East make the highest number of cash machine withdrawals (76 annually), but adults in Scotland withdraw the most amount of cash annually (£5,650)
  • Cheque usage: More adults in the South West regularly use cheques for spontaneous payments* than in any other region (44% compared to the national average of 37%)
*Spontaneous payments are those that don’t arise from an existing commitment to pay, and include payments in the retail, travel and entertainment sectors and payments to other individuals and tradespeople.


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